Online consultations are the solution—but to which problems?
نویسندگان
چکیده
Widespread adoption of online consultations during the pandemic has meant that they have been tested extensively in live settings. They were implemented to reduce risk transmission covid-19, but what problems do solve now and how can help? Three broad themes occur: access, triage, flexibility working. By priming a telephone encounter with information from an template we achieve shared understanding much earlier conversation so build empathy, even …
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ژورنال
عنوان ژورنال: BMJ
سال: 2021
ISSN: ['0959-8138']
DOI: https://doi.org/10.1136/bmj.n1515